Frequently Asked Questions
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Is delivery included?
Can you supply 'Free From' cakes?
How far ahead should I book you?
What size cake do I need?
Why do you only show guide pricing?
Can you make a cake I've seen online?
Can I book a tasting session?
How do I book you?
A £50 booking deposit is required to confirm your booking. If your booking is less than 6 months away the booking fee is 50% of your order. To ‘save the date’ prior to a consultation or tasting session a booking fee of £25 is payable. This is deductable from the order price when you confirm your booking. Following our meeting, your date is held for a further 7 days and a further £25 will be required in order to confirm the booking. If we do not hear from you within 7 days of your consultation the date will become available for another client and we will assumen you do not wish to proceed.
Do we have to have a consultation?
How much is your deposit?
A £50 booking deposit is required to confirm your booking. If your booking is less than 6 months away the booking fee is 50% of your order.
Payment
A Booking Deposit of £50.00 (less ‘save the date until we meet’ fee if applicable) is required when your event is more than 6 months away.
50% of the order value less the booking deposit is due 6 months before the event.
The balance of the order value is due 6 weeks before the event.
A payment of £25.00 ‘Saves the date until we meet’
Please see ‘The Next Steps’ and ‘Placing and Order’ pages for more information